Today, I spoke to customers at work as if I knew them. Sometimes I'm all a fluster when it comes to talking to people, but despite any of my stuttering, or crazy, demonic laughter, or pure old fashioned rambling, I stuck to my guns in order to make a customer or two smile.
I spoke to an old man who used to be a pilot - we spoke about my fear of flying and how safe it actually is.
I spoke to a lady who asked me to take off the cover of Charlaine Harris' new book as it had a python on the front cover as she's terrified of them.
I spoke to small children who were buying last minute gifts for their Dads for Fathers Day.
When I got home, I was exhausted. My cheeks stung from smiling so much. But inside I felt a little better. Working should be a pleasant experience - after all, most of us do it, and it's a better environment for both staff and customers when there's an oh so peachy and warm atmosphere.
One unknown I think I'll persevere with!
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